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How to Find a Lost Subway Receipt

Misplaced your Subway receipt? Before you give up, there are a few quick places to look — and if the original is gone for good, you can recreate one for your records.

Where to look first

  1. 1Check your email — Subway and many retailers send a digital receipt or order confirmation at checkout.
  2. 2Orders through the Subway app or site are emailed and stored in your MVP Rewards account history.
  3. 3Review your bank or credit-card statement to confirm the date, location and exact amount of the purchase.
  4. 4Contact Subway customer service with your payment card, the store or location, and the approximate date — they can sometimes look up or reprint a receipt.

Good to know about Subway receipts

Scanning your Subway rewards at the register logs the purchase to your account even when you pay cash.

Can't find your Subway receipt? Recreate it

If the original is unrecoverable, you can recreate a Subway receipt that matches the items, prices, date and store details of your real purchase — handy for an expense report, reimbursement or your own bookkeeping. Open the free Subway receipt builder, fill in the details, and download it as a PDF or PNG.

Use it responsibly

Only recreate a receipt for a purchase that actually happened and for legitimate purposes such as personal records, reimbursement of real expenses, or replacing a lost copy. Creating a receipt to mislead a person, employer, retailer or tax authority is illegal.

Recreate your Subway receipt now

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Subway receipt builder

Frequently asked questions

Can I get a copy of an old Subway receipt?
Often yes. Orders through the Subway app or site are emailed and stored in your MVP Rewards account history. For older purchases, Subway customer service may be able to look up the transaction with the card you paid with and the approximate date — the more precisely you can pin down the store, day and amount, the better the odds of a successful lookup.
Does Subway keep receipts on file?
It varies. Purchases made through a Subway app, loyalty program or online account are usually stored in your order history. Scanning your Subway rewards at the register logs the purchase to your account even when you pay cash. In-store cash purchases with no loyalty scan are the hardest to retrieve, which is when recreating a receipt for your records is most useful.

More Subway receipt help