How do I get a refund from Southwest Airlines?

Start from your Southwest Airlines order or account, find the transaction, and follow the refund or cancellation steps. Past flight receipts live under My Account → Trips on southwest.com; itinerary emails double as receipts with the full fare breakdown. Having the receipt or confirmation handy speeds the process up considerably. Exact steps and eligibility depend on Southwest Airlines's current policy, so check it before submitting the request.

Can I get a receipt for a Southwest Airlines refund?

Yes — Southwest Airlines typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.

Southwest Airlines Refunds & Receipts

Requesting a refund or cancellation from Southwest Airlines? Here's how your receipt or order confirmation fits in — and what to do if you can't find it.

Do you need a receipt for a Southwest Airlines refund?

For most refunds and cancellations, Southwest Airlines ties the request to your order — so a receipt, order confirmation or account record makes it much faster. Refund eligibility and timeframes vary and change over time, so check Southwest Airlines's current refund or cancellation policy before requesting one.

Where to find your Southwest Airlines order details

1Past flight receipts live under My Account → Trips on southwest.com; itinerary emails double as receipts with the full fare breakdown.
2Search your email for the Southwest Airlines order or booking confirmation.
3Check your bank or card statement to confirm the date and amount of the charge.

Good to know about Southwest Airlines receipts

Southwest's no-change-fee model means reissued tickets generate fresh receipts — expense the newest email, not the original.

Lost the Southwest Airlines receipt for your records?

If your refund is processed but you no longer have the original receipt, you can recreate a Southwest Airlines receipt that reflects the real transaction to keep with your expense records. Use a recreated receipt only honestly — never to misrepresent a charge.

Recreate your Southwest Airlines receipt

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Southwest Airlines receipt builder

Frequently asked questions

How do I get a refund from Southwest Airlines?: Start from your Southwest Airlines order or account, find the transaction, and follow the refund or cancellation steps. Past flight receipts live under My Account → Trips on southwest.com; itinerary emails double as receipts with the full fare breakdown. Having the receipt or confirmation handy speeds the process up considerably. Exact steps and eligibility depend on Southwest Airlines's current policy, so check it before submitting the request.
Can I get a receipt for a Southwest Airlines refund?: Yes — Southwest Airlines typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.