Can I get a copy of an old Southwest Airlines receipt?

Often yes — check your email, your Southwest Airlines app or online account, and your card statement. For older purchases, Southwest Airlines customer service may be able to look up the transaction with your card and the date.

Does Southwest Airlines keep receipts on file?

It varies. Purchases made through a Southwest Airlines app, loyalty program or online account are usually stored in your order history. In-store cash purchases are the hardest to retrieve, which is when recreating a receipt for your records is most useful.

How to Find a Lost Southwest Airlines Receipt

Misplaced your Southwest Airlines receipt? Before you give up, there are a few quick places to look — and if the original is gone for good, you can recreate one for your records.

Where to look first

1Check your email — Southwest Airlines and many retailers send a digital receipt or order confirmation at checkout.
2Check your Southwest Airlines confirmation email, or sign in to your Southwest Airlines account to find the booking and its receipt.
3Review your bank or credit-card statement to confirm the date, location and exact amount of the purchase.
4Contact Southwest Airlines customer service with your payment card, the store or location, and the approximate date — they can sometimes look up or reprint a receipt.

Can't find your Southwest Airlines receipt? Recreate it

If the original is unrecoverable, you can recreate a Southwest Airlines receipt that matches the items, prices, date and store details of your real purchase — handy for an expense report, reimbursement or your own bookkeeping. Open the free Southwest Airlines receipt builder, fill in the details, and download it as a PDF or PNG.

Use it responsibly

Only recreate a receipt for a purchase that actually happened and for legitimate purposes such as personal records, reimbursement of real expenses, or replacing a lost copy. Creating a receipt to mislead a person, employer, retailer or tax authority is illegal.

Recreate your Southwest Airlines receipt now

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Southwest Airlines receipt builder

Frequently asked questions

Can I get a copy of an old Southwest Airlines receipt?: Often yes — check your email, your Southwest Airlines app or online account, and your card statement. For older purchases, Southwest Airlines customer service may be able to look up the transaction with your card and the date.
Does Southwest Airlines keep receipts on file?: It varies. Purchases made through a Southwest Airlines app, loyalty program or online account are usually stored in your order history. In-store cash purchases are the hardest to retrieve, which is when recreating a receipt for your records is most useful.