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How to Find a Lost Spotify Receipt

Misplaced your Spotify receipt? Before you give up, there are a few quick places to look — and if the original is gone for good, you can recreate one for your records.

Where to look first

  1. 1Check your email — Spotify and many retailers send a digital receipt or order confirmation at checkout.
  2. 2Go to spotify.com → Account → Order history for receipts covering every subscription charge.
  3. 3Review your bank or credit-card statement to confirm the date, location and exact amount of the purchase.
  4. 4Contact Spotify customer service with your payment card, the store or location, and the approximate date — they can sometimes look up or reprint a receipt.

Good to know about Spotify receipts

Spotify's receipts live only on the website (not in the app) — the most common reason people think they can't find them.

Can't find your Spotify receipt? Recreate it

If the original is unrecoverable, you can recreate a Spotify receipt that matches the items, prices, date and store details of your real purchase — handy for an expense report, reimbursement or your own bookkeeping. Open the free Spotify receipt builder, fill in the details, and download it as a PDF or PNG.

Use it responsibly

Only recreate a receipt for a purchase that actually happened and for legitimate purposes such as personal records, reimbursement of real expenses, or replacing a lost copy. Creating a receipt to mislead a person, employer, retailer or tax authority is illegal.

Recreate your Spotify receipt now

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Spotify receipt builder

Frequently asked questions

Can I get a copy of an old Spotify receipt?
Often yes. Go to spotify.com → Account → Order history for receipts covering every subscription charge. For older purchases, Spotify customer service may be able to look up the transaction with the card you paid with and the approximate date — the more precisely you can pin down the store, day and amount, the better the odds of a successful lookup.
Does Spotify keep receipts on file?
It varies. Purchases made through a Spotify app, loyalty program or online account are usually stored in your order history. Spotify's receipts live only on the website (not in the app) — the most common reason people think they can't find them. In-store cash purchases with no loyalty scan are the hardest to retrieve, which is when recreating a receipt for your records is most useful.

More Spotify receipt help