Can I get a copy of an old Marriott receipt?

Often yes. Marriott emails the folio at checkout, and past stays are stored in your Marriott Bonvoy account — you can also request a folio copy from marriott.com without calling the hotel. For older purchases, Marriott customer service may be able to look up the transaction with the card you paid with and the approximate date — the more precisely you can pin down the store, day and amount, the better the odds of a successful lookup.

How to Find a Lost Marriott Receipt

Misplaced your Marriott receipt? Before you give up, there are a few quick places to look — and if the original is gone for good, you can recreate one for your records.

Where to look first

1Check your email — Marriott and many retailers send a digital receipt or order confirmation at checkout.
2Marriott emails the folio at checkout, and past stays are stored in your Marriott Bonvoy account — you can also request a folio copy from marriott.com without calling the hotel.
3Review your bank or credit-card statement to confirm the date, location and exact amount of the purchase.
4Contact Marriott customer service with your payment card, the store or location, and the approximate date — they can sometimes look up or reprint a receipt.

Good to know about Marriott receipts

Hotel folios are retrievable long after checkout — Marriott's online folio request works for stays from months earlier, which most guests don't realize.

Can't find your Marriott receipt? Recreate it

If the original is unrecoverable, you can recreate a Marriott receipt that matches the items, prices, date and store details of your real purchase — handy for an expense report, reimbursement or your own bookkeeping. Open the free Marriott receipt builder, fill in the details, and download it as a PDF or PNG.

Use it responsibly

Only recreate a receipt for a purchase that actually happened and for legitimate purposes such as personal records, reimbursement of real expenses, or replacing a lost copy. Creating a receipt to mislead a person, employer, retailer or tax authority is illegal.

Recreate your Marriott receipt now

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Marriott receipt builder

Frequently asked questions

Can I get a copy of an old Marriott receipt?: Often yes. Marriott emails the folio at checkout, and past stays are stored in your Marriott Bonvoy account — you can also request a folio copy from marriott.com without calling the hotel. For older purchases, Marriott customer service may be able to look up the transaction with the card you paid with and the approximate date — the more precisely you can pin down the store, day and amount, the better the odds of a successful lookup.
Does Marriott keep receipts on file?: It varies. Purchases made through a Marriott app, loyalty program or online account are usually stored in your order history. Hotel folios are retrievable long after checkout — Marriott's online folio request works for stays from months earlier, which most guests don't realize. In-store cash purchases with no loyalty scan are the hardest to retrieve, which is when recreating a receipt for your records is most useful.