Can I get a copy of an old Best Buy receipt?

Often yes. Sign in to your My Best Buy account — Purchase History covers both online and in-store purchases made with your member ID, and receipts can be reprinted from there. For older purchases, Best Buy customer service may be able to look up the transaction with the card you paid with and the approximate date — the more precisely you can pin down the store, day and amount, the better the odds of a successful lookup.

How to Find a Lost Best Buy Receipt

Misplaced your Best Buy receipt? Before you give up, there are a few quick places to look — and if the original is gone for good, you can recreate one for your records.

Where to look first

1Check your email — Best Buy and many retailers send a digital receipt or order confirmation at checkout.
2Sign in to your My Best Buy account — Purchase History covers both online and in-store purchases made with your member ID, and receipts can be reprinted from there.
3Review your bank or credit-card statement to confirm the date, location and exact amount of the purchase.
4Contact Best Buy customer service with your payment card, the store or location, and the approximate date — they can sometimes look up or reprint a receipt.

Good to know about Best Buy receipts

Best Buy emails receipts by default when your account is attached, so search your inbox for the order number before asking the store.

Can't find your Best Buy receipt? Recreate it

If the original is unrecoverable, you can recreate a Best Buy receipt that matches the items, prices, date and store details of your real purchase — handy for an expense report, reimbursement or your own bookkeeping. Open the free Best Buy receipt builder, fill in the details, and download it as a PDF or PNG.

Use it responsibly

Only recreate a receipt for a purchase that actually happened and for legitimate purposes such as personal records, reimbursement of real expenses, or replacing a lost copy. Creating a receipt to mislead a person, employer, retailer or tax authority is illegal.

Recreate your Best Buy receipt now

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Best Buy receipt builder

Frequently asked questions

Can I get a copy of an old Best Buy receipt?: Often yes. Sign in to your My Best Buy account — Purchase History covers both online and in-store purchases made with your member ID, and receipts can be reprinted from there. For older purchases, Best Buy customer service may be able to look up the transaction with the card you paid with and the approximate date — the more precisely you can pin down the store, day and amount, the better the odds of a successful lookup.
Does Best Buy keep receipts on file?: It varies. Purchases made through a Best Buy app, loyalty program or online account are usually stored in your order history. Best Buy emails receipts by default when your account is attached, so search your inbox for the order number before asking the store. In-store cash purchases with no loyalty scan are the hardest to retrieve, which is when recreating a receipt for your records is most useful.