How do I get a refund from Airbnb?

Start from your Airbnb order or account, find the transaction, and follow the refund or cancellation steps. Having the receipt or confirmation handy speeds it up. Exact steps and eligibility depend on Airbnb's current policy.

Can I get a receipt for a Airbnb refund?

Yes — Airbnb typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.

Airbnb Refunds & Receipts

Requesting a refund or cancellation from Airbnb? Here's how your receipt or order confirmation fits in — and what to do if you can't find it.

Do you need a receipt for a Airbnb refund?

For most refunds and cancellations, Airbnb ties the request to your order — so a receipt, order confirmation or account record makes it much faster. Refund eligibility and timeframes vary and change over time, so check Airbnb's current refund or cancellation policy before requesting one.

Where to find your Airbnb order details

1Check your Airbnb confirmation email, or sign in to your Airbnb account to find the booking and its receipt.
2Search your email for the Airbnb order or booking confirmation.
3Check your bank or card statement to confirm the date and amount of the charge.

Lost the Airbnb receipt for your records?

If your refund is processed but you no longer have the original receipt, you can recreate a Airbnb receipt that reflects the real transaction to keep with your expense records. Use a recreated receipt only honestly — never to misrepresent a charge.

Recreate your Airbnb receipt

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Airbnb receipt builder

Frequently asked questions

How do I get a refund from Airbnb?: Start from your Airbnb order or account, find the transaction, and follow the refund or cancellation steps. Having the receipt or confirmation handy speeds it up. Exact steps and eligibility depend on Airbnb's current policy.
Can I get a receipt for a Airbnb refund?: Yes — Airbnb typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.