How do I get a refund from Uber?

Start from your Uber order or account, find the transaction, and follow the refund or cancellation steps. Having the receipt or confirmation handy speeds it up. Exact steps and eligibility depend on Uber's current policy.

Can I get a receipt for a Uber refund?

Yes — Uber typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.

Uber Refunds & Receipts

Requesting a refund or cancellation from Uber? Here's how your receipt or order confirmation fits in — and what to do if you can't find it.

Do you need a receipt for a Uber refund?

For most refunds and cancellations, Uber ties the request to your order — so a receipt, order confirmation or account record makes it much faster. Refund eligibility and timeframes vary and change over time, so check Uber's current refund or cancellation policy before requesting one.

Where to find your Uber order details

1Open the Uber app and go to your trip or order history — past receipts are emailed and stored there.
2Search your email for the Uber order or booking confirmation.
3Check your bank or card statement to confirm the date and amount of the charge.

Lost the Uber receipt for your records?

If your refund is processed but you no longer have the original receipt, you can recreate a Uber receipt that reflects the real transaction to keep with your expense records. Use a recreated receipt only honestly — never to misrepresent a charge.

Recreate your Uber receipt

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Uber receipt builder

Frequently asked questions

How do I get a refund from Uber?: Start from your Uber order or account, find the transaction, and follow the refund or cancellation steps. Having the receipt or confirmation handy speeds it up. Exact steps and eligibility depend on Uber's current policy.
Can I get a receipt for a Uber refund?: Yes — Uber typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.