How do I get a refund from Uber?

Start from your Uber order or account, find the transaction, and follow the refund or cancellation steps. Every Uber trip receipt is auto-emailed and stored in the app: Account → Trips → select the trip → view or resend the receipt, including a business-friendly PDF. Having the receipt or confirmation handy speeds the process up considerably. Exact steps and eligibility depend on Uber's current policy, so check it before submitting the request.

Can I get a receipt for a Uber refund?

Yes — Uber typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.

Uber Refunds & Receipts

Requesting a refund or cancellation from Uber? Here's how your receipt or order confirmation fits in — and what to do if you can't find it.

Do you need a receipt for a Uber refund?

For most refunds and cancellations, Uber ties the request to your order — so a receipt, order confirmation or account record makes it much faster. Refund eligibility and timeframes vary and change over time, so check Uber's current refund or cancellation policy before requesting one.

Where to find your Uber order details

1Every Uber trip receipt is auto-emailed and stored in the app: Account → Trips → select the trip → view or resend the receipt, including a business-friendly PDF.
2Search your email for the Uber order or booking confirmation.
3Check your bank or card statement to confirm the date and amount of the charge.

Good to know about Uber receipts

Uber lets you switch a past trip to a business profile after the fact, regenerating the receipt with the right details for expensing.

Lost the Uber receipt for your records?

If your refund is processed but you no longer have the original receipt, you can recreate a Uber receipt that reflects the real transaction to keep with your expense records. Use a recreated receipt only honestly — never to misrepresent a charge.

Recreate your Uber receipt

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Uber receipt builder

Frequently asked questions

How do I get a refund from Uber?: Start from your Uber order or account, find the transaction, and follow the refund or cancellation steps. Every Uber trip receipt is auto-emailed and stored in the app: Account → Trips → select the trip → view or resend the receipt, including a business-friendly PDF. Having the receipt or confirmation handy speeds the process up considerably. Exact steps and eligibility depend on Uber's current policy, so check it before submitting the request.
Can I get a receipt for a Uber refund?: Yes — Uber typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.