How do I get a refund from Tim Hortons?

Start from your Tim Hortons order or account, find the transaction, and follow the refund or cancellation steps. Having the receipt or confirmation handy speeds it up. Exact steps and eligibility depend on Tim Hortons's current policy.

Can I get a receipt for a Tim Hortons refund?

Yes — Tim Hortons typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.

Tim Hortons Refunds & Receipts

Requesting a refund or cancellation from Tim Hortons? Here's how your receipt or order confirmation fits in — and what to do if you can't find it.

Do you need a receipt for a Tim Hortons refund?

For most refunds and cancellations, Tim Hortons ties the request to your order — so a receipt, order confirmation or account record makes it much faster. Refund eligibility and timeframes vary and change over time, so check Tim Hortons's current refund or cancellation policy before requesting one.

Where to find your Tim Hortons order details

1Check your email for a digital Tim Hortons receipt, and open the Tim Hortons app or loyalty account to view recent purchases.
2Search your email for the Tim Hortons order or booking confirmation.
3Check your bank or card statement to confirm the date and amount of the charge.

Lost the Tim Hortons receipt for your records?

If your refund is processed but you no longer have the original receipt, you can recreate a Tim Hortons receipt that reflects the real transaction to keep with your expense records. Use a recreated receipt only honestly — never to misrepresent a charge.

Recreate your Tim Hortons receipt

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Tim Hortons receipt builder

Frequently asked questions

How do I get a refund from Tim Hortons?: Start from your Tim Hortons order or account, find the transaction, and follow the refund or cancellation steps. Having the receipt or confirmation handy speeds it up. Exact steps and eligibility depend on Tim Hortons's current policy.
Can I get a receipt for a Tim Hortons refund?: Yes — Tim Hortons typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.