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How to Find a Lost Netflix Receipt

Misplaced your Netflix receipt? Before you give up, there are a few quick places to look — and if the original is gone for good, you can recreate one for your records.

Where to look first

  1. 1Check your email — Netflix and many retailers send a digital receipt or order confirmation at checkout.
  2. 2Sign in to your Netflix account and open your billing or order history to view and download the receipt.
  3. 3Review your bank or credit-card statement to confirm the date, location and exact amount of the purchase.
  4. 4Contact Netflix customer service with your payment card, the store or location, and the approximate date — they can sometimes look up or reprint a receipt.

Can't find your Netflix receipt? Recreate it

If the original is unrecoverable, you can recreate a Netflix receipt that matches the items, prices, date and store details of your real purchase — handy for an expense report, reimbursement or your own bookkeeping. Open the free Netflix receipt builder, fill in the details, and download it as a PDF or PNG.

Use it responsibly

Only recreate a receipt for a purchase that actually happened and for legitimate purposes such as personal records, reimbursement of real expenses, or replacing a lost copy. Creating a receipt to mislead a person, employer, retailer or tax authority is illegal.

Recreate your Netflix receipt now

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Netflix receipt builder

Frequently asked questions

Can I get a copy of an old Netflix receipt?
Often yes — check your email, your Netflix app or online account, and your card statement. For older purchases, Netflix customer service may be able to look up the transaction with your card and the date.
Does Netflix keep receipts on file?
It varies. Purchases made through a Netflix app, loyalty program or online account are usually stored in your order history. In-store cash purchases are the hardest to retrieve, which is when recreating a receipt for your records is most useful.

More Netflix receipt help