How do I get a refund from Netflix?

Start from your Netflix order or account, find the transaction, and follow the refund or cancellation steps. Having the receipt or confirmation handy speeds it up. Exact steps and eligibility depend on Netflix's current policy.

Can I get a receipt for a Netflix refund?

Yes — Netflix typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.

Netflix Refunds & Receipts

Requesting a refund or cancellation from Netflix? Here's how your receipt or order confirmation fits in — and what to do if you can't find it.

Do you need a receipt for a Netflix refund?

For most refunds and cancellations, Netflix ties the request to your order — so a receipt, order confirmation or account record makes it much faster. Refund eligibility and timeframes vary and change over time, so check Netflix's current refund or cancellation policy before requesting one.

Where to find your Netflix order details

1Sign in to your Netflix account and open your billing or order history to view and download the receipt.
2Search your email for the Netflix order or booking confirmation.
3Check your bank or card statement to confirm the date and amount of the charge.

Lost the Netflix receipt for your records?

If your refund is processed but you no longer have the original receipt, you can recreate a Netflix receipt that reflects the real transaction to keep with your expense records. Use a recreated receipt only honestly — never to misrepresent a charge.

Recreate your Netflix receipt

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Netflix receipt builder

Frequently asked questions

How do I get a refund from Netflix?: Start from your Netflix order or account, find the transaction, and follow the refund or cancellation steps. Having the receipt or confirmation handy speeds it up. Exact steps and eligibility depend on Netflix's current policy.
Can I get a receipt for a Netflix refund?: Yes — Netflix typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.