How do I get a refund from Hilton?

Start from your Hilton order or account, find the transaction, and follow the refund or cancellation steps. Having the receipt or confirmation handy speeds it up. Exact steps and eligibility depend on Hilton's current policy.

Can I get a receipt for a Hilton refund?

Yes — Hilton typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.

Hilton Refunds & Receipts

Requesting a refund or cancellation from Hilton? Here's how your receipt or order confirmation fits in — and what to do if you can't find it.

Do you need a receipt for a Hilton refund?

For most refunds and cancellations, Hilton ties the request to your order — so a receipt, order confirmation or account record makes it much faster. Refund eligibility and timeframes vary and change over time, so check Hilton's current refund or cancellation policy before requesting one.

Where to find your Hilton order details

1Check your Hilton confirmation email, or sign in to your Hilton account to find the booking and its receipt.
2Search your email for the Hilton order or booking confirmation.
3Check your bank or card statement to confirm the date and amount of the charge.

Lost the Hilton receipt for your records?

If your refund is processed but you no longer have the original receipt, you can recreate a Hilton receipt that reflects the real transaction to keep with your expense records. Use a recreated receipt only honestly — never to misrepresent a charge.

Recreate your Hilton receipt

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Hilton receipt builder

Frequently asked questions

How do I get a refund from Hilton?: Start from your Hilton order or account, find the transaction, and follow the refund or cancellation steps. Having the receipt or confirmation handy speeds it up. Exact steps and eligibility depend on Hilton's current policy.
Can I get a receipt for a Hilton refund?: Yes — Hilton typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.