How do I get a refund from Hertz?

Start from your Hertz order or account, find the transaction, and follow the refund or cancellation steps. Hertz's online receipt lookup retrieves rental receipts by confirmation or rental record number plus your name — no account needed. Having the receipt or confirmation handy speeds the process up considerably. Exact steps and eligibility depend on Hertz's current policy, so check it before submitting the request.

Can I get a receipt for a Hertz refund?

Yes — Hertz typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.

Hertz Refunds & Receipts

Requesting a refund or cancellation from Hertz? Here's how your receipt or order confirmation fits in — and what to do if you can't find it.

Do you need a receipt for a Hertz refund?

For most refunds and cancellations, Hertz ties the request to your order — so a receipt, order confirmation or account record makes it much faster. Refund eligibility and timeframes vary and change over time, so check Hertz's current refund or cancellation policy before requesting one.

Where to find your Hertz order details

1Hertz's online receipt lookup retrieves rental receipts by confirmation or rental record number plus your name — no account needed.
2Search your email for the Hertz order or booking confirmation.
3Check your bank or card statement to confirm the date and amount of the charge.

Good to know about Hertz receipts

Rental car receipts finalize after the car is checked in, not at booking — the post-return email is the real receipt with fuel and fees.

Lost the Hertz receipt for your records?

If your refund is processed but you no longer have the original receipt, you can recreate a Hertz receipt that reflects the real transaction to keep with your expense records. Use a recreated receipt only honestly — never to misrepresent a charge.

Recreate your Hertz receipt

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Hertz receipt builder

Frequently asked questions

How do I get a refund from Hertz?: Start from your Hertz order or account, find the transaction, and follow the refund or cancellation steps. Hertz's online receipt lookup retrieves rental receipts by confirmation or rental record number plus your name — no account needed. Having the receipt or confirmation handy speeds the process up considerably. Exact steps and eligibility depend on Hertz's current policy, so check it before submitting the request.
Can I get a receipt for a Hertz refund?: Yes — Hertz typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.