Can H&M reprint a receipt?

In many cases yes — bring the card you paid with and the approximate date to the customer-service desk, and staff can often locate the transaction in the register system. H&M Member purchases (scanned at checkout) appear in the app's purchase history; online orders keep e-receipts in your account. Reprint availability and time limits depend on the store's point-of-sale system, so the sooner you ask after the purchase, the better.

Is it legal to recreate a H&M receipt?

Recreating a receipt for a real purchase — for your records, an expense report or replacing a lost copy — is legitimate. Using a fabricated receipt to deceive anyone is not.

How to Get a Copy of Your H&M Receipt

Need another copy of a H&M receipt for an expense report or your records? Here are the fastest ways to get one.

Ways to get a duplicate H&M receipt

1In store: take your payment card and the approximate date to the H&M customer-service desk and ask for a receipt reprint.
2H&M Member purchases (scanned at checkout) appear in the app's purchase history; online orders keep e-receipts in your account.
3Resend the email receipt: if you provided an email at checkout, search your inbox for the H&M order confirmation and re-download it.

Good to know about H&M receipts

H&M membership converts every scanned in-store purchase into a digital receipt automatically — and they accept in-app receipts for returns.

Or recreate a H&M receipt

If a reprint isn't available, you can rebuild a H&M receipt with the same items, prices, date and store details, then sign in free to download it as a PDF or PNG. It takes about a minute.

Make a copy of your H&M receipt

Match the items, prices, date and store details — then download as PDF or PNG.

Open the H&M receipt builder

Frequently asked questions

Can H&M reprint a receipt?: In many cases yes — bring the card you paid with and the approximate date to the customer-service desk, and staff can often locate the transaction in the register system. H&M Member purchases (scanned at checkout) appear in the app's purchase history; online orders keep e-receipts in your account. Reprint availability and time limits depend on the store's point-of-sale system, so the sooner you ask after the purchase, the better.
Is it legal to recreate a H&M receipt?: Recreating a receipt for a real purchase — for your records, an expense report or replacing a lost copy — is legitimate. Using a fabricated receipt to deceive anyone is not.