How do I get a refund from American Airlines?

Start from your American Airlines order or account, find the transaction, and follow the refund or cancellation steps. AA.com's receipts and refunds page looks up ticket receipts by ticket number or card; AAdvantage accounts keep trip history. Having the receipt or confirmation handy speeds the process up considerably. Exact steps and eligibility depend on American Airlines's current policy, so check it before submitting the request.

Can I get a receipt for a American Airlines refund?

Yes — American Airlines typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.

American Airlines Refunds & Receipts

Requesting a refund or cancellation from American Airlines? Here's how your receipt or order confirmation fits in — and what to do if you can't find it.

Do you need a receipt for a American Airlines refund?

For most refunds and cancellations, American Airlines ties the request to your order — so a receipt, order confirmation or account record makes it much faster. Refund eligibility and timeframes vary and change over time, so check American Airlines's current refund or cancellation policy before requesting one.

Where to find your American Airlines order details

1AA.com's receipts and refunds page looks up ticket receipts by ticket number or card; AAdvantage accounts keep trip history.
2Search your email for the American Airlines order or booking confirmation.
3Check your bank or card statement to confirm the date and amount of the charge.

Good to know about American Airlines receipts

American issues separate receipts for tickets vs. ancillary fees (bags, seats) — expense reports usually need both lookups.

Lost the American Airlines receipt for your records?

If your refund is processed but you no longer have the original receipt, you can recreate a American Airlines receipt that reflects the real transaction to keep with your expense records. Use a recreated receipt only honestly — never to misrepresent a charge.

Recreate your American Airlines receipt

Match the items, prices, date and store details — then download as PDF or PNG.

Open the American Airlines receipt builder

Frequently asked questions

How do I get a refund from American Airlines?: Start from your American Airlines order or account, find the transaction, and follow the refund or cancellation steps. AA.com's receipts and refunds page looks up ticket receipts by ticket number or card; AAdvantage accounts keep trip history. Having the receipt or confirmation handy speeds the process up considerably. Exact steps and eligibility depend on American Airlines's current policy, so check it before submitting the request.
Can I get a receipt for a American Airlines refund?: Yes — American Airlines typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.