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How to Find a Lost Amazon Receipt

Misplaced your Amazon receipt? Before you give up, there are a few quick places to look — and if the original is gone for good, you can recreate one for your records.

Where to look first

  1. 1Check your email — Amazon and many retailers send a digital receipt or order confirmation at checkout.
  2. 2Go to Your Orders on amazon.com, open the order and choose "Invoice" — Amazon keeps a printable invoice for every order, indefinitely.
  3. 3Review your bank or credit-card statement to confirm the date, location and exact amount of the purchase.
  4. 4Contact Amazon customer service with your payment card, the store or location, and the approximate date — they can sometimes look up or reprint a receipt.

Good to know about Amazon receipts

Amazon never issues paper receipts; the order invoice is the receipt, and it can be re-downloaded any time for expense reports.

Can't find your Amazon receipt? Recreate it

If the original is unrecoverable, you can recreate a Amazon receipt that matches the items, prices, date and store details of your real purchase — handy for an expense report, reimbursement or your own bookkeeping. Open the free Amazon receipt builder, fill in the details, and download it as a PDF or PNG.

Use it responsibly

Only recreate a receipt for a purchase that actually happened and for legitimate purposes such as personal records, reimbursement of real expenses, or replacing a lost copy. Creating a receipt to mislead a person, employer, retailer or tax authority is illegal.

Recreate your Amazon receipt now

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Amazon receipt builder

Frequently asked questions

Can I get a copy of an old Amazon receipt?
Often yes. Go to Your Orders on amazon.com, open the order and choose "Invoice" — Amazon keeps a printable invoice for every order, indefinitely. For older purchases, Amazon customer service may be able to look up the transaction with the card you paid with and the approximate date — the more precisely you can pin down the store, day and amount, the better the odds of a successful lookup.
Does Amazon keep receipts on file?
It varies. Purchases made through a Amazon app, loyalty program or online account are usually stored in your order history. Amazon never issues paper receipts; the order invoice is the receipt, and it can be re-downloaded any time for expense reports. In-store cash purchases with no loyalty scan are the hardest to retrieve, which is when recreating a receipt for your records is most useful.

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