How do I get a refund from Grubhub?

Start from your Grubhub order or account, find the transaction, and follow the refund or cancellation steps. Having the receipt or confirmation handy speeds it up. Exact steps and eligibility depend on Grubhub's current policy.

Can I get a receipt for a Grubhub refund?

Yes — Grubhub typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.

Grubhub Refunds & Receipts

Requesting a refund or cancellation from Grubhub? Here's how your receipt or order confirmation fits in — and what to do if you can't find it.

Do you need a receipt for a Grubhub refund?

For most refunds and cancellations, Grubhub ties the request to your order — so a receipt, order confirmation or account record makes it much faster. Refund eligibility and timeframes vary and change over time, so check Grubhub's current refund or cancellation policy before requesting one.

Where to find your Grubhub order details

1Open the Grubhub app and go to your trip or order history — past receipts are emailed and stored there.
2Search your email for the Grubhub order or booking confirmation.
3Check your bank or card statement to confirm the date and amount of the charge.

Lost the Grubhub receipt for your records?

If your refund is processed but you no longer have the original receipt, you can recreate a Grubhub receipt that reflects the real transaction to keep with your expense records. Use a recreated receipt only honestly — never to misrepresent a charge.

Recreate your Grubhub receipt

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Grubhub receipt builder

Frequently asked questions

How do I get a refund from Grubhub?: Start from your Grubhub order or account, find the transaction, and follow the refund or cancellation steps. Having the receipt or confirmation handy speeds it up. Exact steps and eligibility depend on Grubhub's current policy.
Can I get a receipt for a Grubhub refund?: Yes — Grubhub typically issues a refund confirmation by email or in your account. Keep it with the original receipt for your records.