Can I get a copy of an old IKEA receipt?

Often yes. If you scanned your IKEA Family card at checkout, the store can retrieve the purchase; otherwise bring the payment card to the returns desk for a lookup. For older purchases, IKEA customer service may be able to look up the transaction with the card you paid with and the approximate date — the more precisely you can pin down the store, day and amount, the better the odds of a successful lookup.

How to Find a Lost IKEA Receipt

Misplaced your IKEA receipt? Before you give up, there are a few quick places to look — and if the original is gone for good, you can recreate one for your records.

Where to look first

1Check your email — IKEA and many retailers send a digital receipt or order confirmation at checkout.
2If you scanned your IKEA Family card at checkout, the store can retrieve the purchase; otherwise bring the payment card to the returns desk for a lookup.
3Review your bank or credit-card statement to confirm the date, location and exact amount of the purchase.
4Contact IKEA customer service with your payment card, the store or location, and the approximate date — they can sometimes look up or reprint a receipt.

Good to know about IKEA receipts

IKEA's 365-day return window (with receipt) is among the longest anywhere — even opened items qualify in most cases.

Can't find your IKEA receipt? Recreate it

If the original is unrecoverable, you can recreate a IKEA receipt that matches the items, prices, date and store details of your real purchase — handy for an expense report, reimbursement or your own bookkeeping. Open the free IKEA receipt builder, fill in the details, and download it as a PDF or PNG.

Use it responsibly

Only recreate a receipt for a purchase that actually happened and for legitimate purposes such as personal records, reimbursement of real expenses, or replacing a lost copy. Creating a receipt to mislead a person, employer, retailer or tax authority is illegal.

Recreate your IKEA receipt now

Match the items, prices, date and store details — then download as PDF or PNG.

Open the IKEA receipt builder

Frequently asked questions

Can I get a copy of an old IKEA receipt?: Often yes. If you scanned your IKEA Family card at checkout, the store can retrieve the purchase; otherwise bring the payment card to the returns desk for a lookup. For older purchases, IKEA customer service may be able to look up the transaction with the card you paid with and the approximate date — the more precisely you can pin down the store, day and amount, the better the odds of a successful lookup.
Does IKEA keep receipts on file?: It varies. Purchases made through a IKEA app, loyalty program or online account are usually stored in your order history. IKEA's 365-day return window (with receipt) is among the longest anywhere — even opened items qualify in most cases. In-store cash purchases with no loyalty scan are the hardest to retrieve, which is when recreating a receipt for your records is most useful.