How to Find a Lost Apple Store Receipt
Misplaced your Apple Store receipt? Before you give up, there are a few quick places to look — and if the original is gone for good, you can recreate one for your records.
Where to look first
- 1Check your email — Apple Store and many retailers send a digital receipt or order confirmation at checkout.
- 2Check your email for a digital Apple Store receipt, and open the Apple Store app or loyalty account to view recent purchases.
- 3Review your bank or credit-card statement to confirm the date, location and exact amount of the purchase.
- 4Contact Apple Store customer service with your payment card, the store or location, and the approximate date — they can sometimes look up or reprint a receipt.
Can't find your Apple Store receipt? Recreate it
If the original is unrecoverable, you can recreate a Apple Store receipt that matches the items, prices, date and store details of your real purchase — handy for an expense report, reimbursement or your own bookkeeping. Open the free Apple Store receipt builder, fill in the details, and download it as a PDF or PNG.
Use it responsibly
Only recreate a receipt for a purchase that actually happened and for legitimate purposes such as personal records, reimbursement of real expenses, or replacing a lost copy. Creating a receipt to mislead a person, employer, retailer or tax authority is illegal.
Recreate your Apple Store receipt now
Match the items, prices, date and store details — then download as PDF or PNG.
Open the Apple Store receipt builderFrequently asked questions
- Can I get a copy of an old Apple Store receipt?
- Often yes — check your email, your Apple Store app or online account, and your card statement. For older purchases, Apple Store customer service may be able to look up the transaction with your card and the date.
- Does Apple Store keep receipts on file?
- It varies. Purchases made through a Apple Store app, loyalty program or online account are usually stored in your order history. In-store cash purchases are the hardest to retrieve, which is when recreating a receipt for your records is most useful.