Can I get a copy of an old Apple Store receipt?

Often yes. Apple emails every receipt automatically. For App Store/services, see Settings → Media & Purchases or reportaproblem.apple.com; for retail purchases, check the email on your Apple ID. For older purchases, Apple Store customer service may be able to look up the transaction with the card you paid with and the approximate date — the more precisely you can pin down the store, day and amount, the better the odds of a successful lookup.

How to Find a Lost Apple Store Receipt

Misplaced your Apple Store receipt? Before you give up, there are a few quick places to look — and if the original is gone for good, you can recreate one for your records.

Where to look first

1Check your email — Apple Store and many retailers send a digital receipt or order confirmation at checkout.
2Apple emails every receipt automatically. For App Store/services, see Settings → Media & Purchases or reportaproblem.apple.com; for retail purchases, check the email on your Apple ID.
3Review your bank or credit-card statement to confirm the date, location and exact amount of the purchase.
4Contact Apple Store customer service with your payment card, the store or location, and the approximate date — they can sometimes look up or reprint a receipt.

Good to know about Apple Store receipts

Apple Store purchases tie to your Apple ID, so a Genius Bar appointment can verify ownership without any paper receipt.

Can't find your Apple Store receipt? Recreate it

If the original is unrecoverable, you can recreate a Apple Store receipt that matches the items, prices, date and store details of your real purchase — handy for an expense report, reimbursement or your own bookkeeping. Open the free Apple Store receipt builder, fill in the details, and download it as a PDF or PNG.

Use it responsibly

Only recreate a receipt for a purchase that actually happened and for legitimate purposes such as personal records, reimbursement of real expenses, or replacing a lost copy. Creating a receipt to mislead a person, employer, retailer or tax authority is illegal.

Recreate your Apple Store receipt now

Match the items, prices, date and store details — then download as PDF or PNG.

Open the Apple Store receipt builder

Frequently asked questions

Can I get a copy of an old Apple Store receipt?: Often yes. Apple emails every receipt automatically. For App Store/services, see Settings → Media & Purchases or reportaproblem.apple.com; for retail purchases, check the email on your Apple ID. For older purchases, Apple Store customer service may be able to look up the transaction with the card you paid with and the approximate date — the more precisely you can pin down the store, day and amount, the better the odds of a successful lookup.
Does Apple Store keep receipts on file?: It varies. Purchases made through a Apple Store app, loyalty program or online account are usually stored in your order history. Apple Store purchases tie to your Apple ID, so a Genius Bar appointment can verify ownership without any paper receipt. In-store cash purchases with no loyalty scan are the hardest to retrieve, which is when recreating a receipt for your records is most useful.